We are excited to offer you a new FCFCU Visa Platinum Credit Card Program. Below provides important card access links and phone numbers.
Just Point & Click
Click here to begin the easy application process
Click here to learn about our Platinum Advantage Points Rewards program (select “browse only” within the site)
Click here to link to 24 hour Visa Account Information
Click here for additional online purchase protection with Verified by Visa
Important Phone Numbers
Account Balance Information or to Report Lost/Stolen Card*
Call (269) 382-9845 or (866)99-FCFCU
After Business Hours, call (800) 234-5354
PIN Mailer Request, call (866) 800-3148
ID Theft Protection Insurance Benefit Claim, call (866) 679-5660
Auto Rental Collision Benefit Claim, call (800) VISA-911
Payment Information
Payments may be made at any FCFCU branch location, or scheduled via online bill payment. Mail-in payments should accompany card account information and submitted to: Visa, PO Box 10409; Des Moines, IA 50306.
*Attention Members with Visa Credit Cards Obtained Prior to January 2010. If your card has been lost or stolen, call the following number: (800) 558-3424